Accelerated+Reader

When done using AR (and all other programs) the user should quit the program. Students should always logout when done.
 * PROBLEM:** Student can't take a quiz.
 * CAUSE:** Student and/or quiz data has become corrupted. This can happen when AR has been left open for extended periods of time (not being used).
 * SOLUTION:** Technology Facilitator runs Data Doctor. In order to do this, no one can be using an Ren. Learn product (AR, STAR, AM), so Data Doctor is run after school.

1. Log into AR Management. 2. Click on the School button. 3. Click on the Students button. 4. From Students on the menu bar, select Clear All Locks. Your student, and any other student(s) that may be locked, will now be unlocked.
 * PROBLEM:** Student gets the message "//There is a Security Problem//."
 * CAUSE:** Student has been locked out of AR. This happens when the wrong password has been entered three times in a row.
 * SOLUTION:**


 * PROBLEM:** Student is taking the wrong quiz.
 * SOLUTION:** Inform students that if they accidentally start taking the wrong quiz, to stop and ask for your assistance. Teachers can stop a quiz in process by pressing CTRL + A (on the keyboard). This will bring up a window that will allow you to 'abort' the quiz. You will need the monitor password to do this. See your facilitator for the password. Your assistant may use this password, but it is never to be given to volunteers or students.

**SOLUTION:** Teachers may assess a student's comprehension of the AR book using an alternate method and assign a score. Then you can give the technology facilitator the information and it will then be added to the student's record when AR is back up and running. You may either email the information or complete a 'Please ADD these AR Quizzes...' form found in the facilitator's office or in the mail room.
 * PROBLEM:** AR is down!

If you email the request, be sure to include the student's name, the quiz ID# (found on the sticker on the inside front cover of the AR book), quiz date, and whether it was a read to, read with, or read independently.
 * Note:** You can also use this method if you gave a quiz to your class orally and they recorded their answers on paper.

[[image:BA.gif align="left" link="http://www.bookadventure.com/"]][|BookAdventure.com]
Created and maintained by Sylvan Learning, Book Adventure is a FREE reading motivation program for children in grades K-8. Over 7,000 multiple choice quizzes. Teachers can set up classes or students can do this on their own. Some students may like to take this quiz first before taking the AR quiz at school. This is also an alternate resource for when AR is down.

Data Doctor will need to be run after school when no one is using any Ren. Learn program.
 * PROBLEM:** Program says there is a Fatal Database error.
 * SOLUTION:** Try once more to use the program. If you get the error message again, discontinue using the program and report the error to the facilitator immediately. Email is usually the fastest way to do this.

You may choose to download, copy and give this graph to students to help them reach their AR Goal.



You can set Quiz Blocking Rules on individual students who need to be blocked from taking an AR quiz below and/or above a certain level range. Teachers can override these rules as needed by typing in the monitor password (see Facilitator).
 * QUIZ BLOCKING RULES**